Basement pumps need regular servicing to ensure optimum performance but, are you aware that most basement build guarantees and your buildings and contents insurance require regular pump servicing. It’s also your best defence against flooding.
Paying monthly by Direct Debit gives you the complete peace of mind that your pump(s) will be maintained to the highest standard, year after year, by our qualified engineers.
To set up a service plan, simply choose the best plan for you and complete the online application form.
Whichever service plan you choose, you’ll have total peace of mind.
What is Dynamic Servicing?
The SideWinder Tech™ remote monitoring system defines a service interval specific to your equipment and how it is being used. We label it ‘dynamic’, the artificially intelligent software adapts servicing intervals based on the live operational pattern of your equipment.
Choose to benefit from one of our remotely monitored service plans, increase the lifespan of your equipment and make a cost saving on the price of your plan too!
To be eligible for the monitored PumpSmart and PumpSmart+ plans, a SideWinder Tech™ device must be installed on the premises i.e. AlertMaxx2. We can supply and install a
SideWinder Tech™ device for an additional charge at your request, subject to an initial site survey, Wi-Fi set up and sufficient signal. All service plans are subject to an initial service, at a cost starting from £276.00, in order to assess the premises and ensure the pump systems and equipment are in full working order prior to a service plan being entered into.
*Dynamic servicing includes at least one guaranteed service per year.
**The PumpLite and PumpSmart plans include a 10% discount on retail prices, not including VAT. The PumpSmart+ plan only covers free replacement parts manufactured by PPS.
Prices quoted for PumpLite are for one Delta standard pump station only. Prices quoted for PumpSmart and PumpSmart+ are based on a standard Delta Dual V3 groundwater pump station and a single Delta Foul V3 pump station. Prices are subject to change depending on health and safety requirements of the premises. Upfront payment may be required. Prices may go up during your subscription. All prices quoted include VAT and have a minimum 24 month (2 year) term payable by direct debit and are subject to an early termination charge. For a personalised quote, please contact us on 0330 9000 999.
We do not cover the following within any service plans, major pump station cleans (including hire of tanker/jetter), blockages due to abuse of the system, build-up of waste, maintenance to incoming pipework or discharge pipework, incorrect installation by a third party, inability to lift manhole covers and inability to service due to access issue at the property, excessive build-up of washing powder due to using powder rather than liquid and cleaning of the drainage system.
Please contact see full terms and conditions below. Our plans cover England and Wales residential customers only.