“Always friendly and reliable staff”
Russell Goddard

“Proactive approach to customer service, very good!”
Roger Brookes

“Very good service, both in an emergency and as a scheduled
service. Kind and professional engineers”
Imbert

“Your engineer went out of his way to stay and get the
job finished. Excellent!”
Mark Walls

“Great communication from your office regarding moving the
time of the appointment and a really lovely engineer who
sorted our problem we didn’t even know existed. He had a
great sense of humour – he was brilliant, please thanks him
for us”
Clare

“We originally used PPS every year, but for the last couple
of years we were attracted by an offer from a rival company.
However we were never terribly impressed by their work
and are now much happier back with PPS. Your technician
was very polite, tidy and did a very good job. Thank You!”
Penny Ritchie Calder

“Have had a service contract for a year now and I am very
satisfied and happy with the level of service provided by
your company. Many thanks.”
Jess Owen

“Would highly recommend. We usually deal with
Steve Peters who is a credit to your company”
Rachel Gamble

“The assistance given by Emily who answered your telephone
at 8:00am in response to my attempt to arrange for an engineer
to inspect that day was outstanding. Well done and thank you.”
John Downing

“I had the two pumps serviced by Tom Argent on Monday.
As per the arrangement, he arrived on time and got on with
the job straight away. He was friendly and more than
happy to explain what was going on. Also gave me good
advice regarding various things that can be done to keep the
pumps ‘healthy’ between the two annuals services.
Throughout I thought Tom was very diligent and extremely
proud of his job.”
Federico Alfonzo

“Great over the phone and also your visiting technician, Bob was very
polite and consumer friendly.”
Simon Myers

“Really pleased with the work done by the two engineers who
visited for a service – Tom Collins & Tom Argent. I intend to
enter into a service contract.”
J Perry

“Tomasz, carrying our the service this year was excellent. He was
very pleasant and professional and did a thorough job.”
Rachel Stevens

“Tom Collins who came to service our pump was delightful.
He was very efficient and left everything very clean and tidy.
He went the extra mile by repairing the latch on my front gate.”
Angela Greenfield

“All your engineers who have visited our address have been
highly efficient, courteous and helpful. All your office staff
contacted have been equally courteous, efficient and helpful.
An excellent example of how to run a company.”
Averil Bloy Slade

“The last visit from an engineer was brilliant, he explained everything
to me, what would happen in certain circumstances and what I
should do about it. Having the contract with your company gives
us complete peace of mind that everything is covered. Thank You!”
Linda Cameron

“I’m very happy with the work done and the diligence shown – would
love to have Tom Collins that visited as our regular maintenance engineer.”
Claire McDonald

“Exceptional service from beginning to end. Thank You!”
Deborah Harrington

“Tomasz was prompt, polite and fully explained what he was doing.”
Michael Bresh

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